The United Illuminating Company
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The United Illuminating Company Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The United Illuminating Company has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend The United Illuminating Company to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "They put you on hold to talk to the next higher up and basically they double team you like you’re a idiot and didn’t know they just had a whole conversation before she comes to the phone with the exact same lie and the call was recorded and I’m glad because I will be using it on court of me catching her contradicting herself and the company about now having to pay a full balance because a check was sent back and mind you I made a payment after the bounced check cus I came back aug 1st I paid aug 3rd now they acting like I can’t pay anything unless it full", "I was happy with the service and would let other customers my exierience", "Either fix the problem or refer us to a new company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The United Illuminating Company has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend The United Illuminating Company to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "They put you on hold to talk to the next higher up and basically they double team you like you’re a idiot and didn’t know they just had a whole conversation before she comes to the phone with the exact same lie and the call was recorded and I’m glad because I will be using it on court of me catching her contradicting herself and the company about now having to pay a full balance because a check was sent back and mind you I made a payment after the bounced check cus I came back aug 1st I paid aug 3rd now they acting like I can’t pay anything unless it full", "I was happy with the service and would let other customers my exierience", "Either fix the problem or refer us to a new company".
Consumers are not pleased with Billing Practices and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Fairfield, Connecticut
Dangerous dead tree to report
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I didn't receive a bill this month
Preferred solution: A bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Need help power out
Cleveland, Ohio
Really I give NO STARS. The EMPLOYEES are telling customers we have to pay full balance like they being forced now to force us to pay the full balance
I'm told to put a ridiculous amount that I do not have because a check was sent back last month but I paid the amount due, the supervisor Karen told me I can't pay partial to continue and me and my attorney are opening a case because this is illegal then the lady who wants to keep proving their case as to going deeper to when I had a few bounced checks and then I called and paid over phone so now she goes to say if I dont pay the $700 remaining balance I wont have power!!! Like really ???
And Im so glad Im bout a convert to solar and because so many people have these issue where they pick and choose to help people.
When the time is right I plan on helping those start their own electricity therefore people wont have to worry about this big scamming corporation .. I will also be posting on all my platforms so people are aware of what the employees are saying now
Preferred solution: They need to work with people who. Not on government assistance, instead of trying to rob us but give al these other ppl doing nothing electricity for free.
User's recommendation: They put you on hold to talk to the next higher up and basically they double team you like you’re a idiot and didn’t know they just had a whole conversation before she comes to the phone with the exact same lie and the call was recorded and I’m glad because I will be using it on court of me catching her contradicting herself and the company about now having to pay a full balance because a check was sent back and mind you I made a payment after the bounced check cus I came back aug 1st I paid aug 3rd now they acting like I can’t pay anything unless it full
Stamford, Connecticut
Wire down
User's recommendation: I was happy with the service and would let other customers my exierience
Power outage
Preferred solution: Let the company propose a solution
User's recommendation: Either fix the problem or refer us to a new company
Bridgeport, Connecticut
I received 2 different bills for the same address
Orange, Connecticut
Contacting UI almost impossible by phone
Preferred solution: Correct the error in mailing address of bills!!!!
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